I would not hesitate to recommend them for your general maintenance, repairs or upgrades. At the end of the day you want to get what you pay for and have honest communication throughout the process. German Auto Specialists consistently delivers.
This is an update to my original review 3 weeks ago, which received 1 star due to a number of issues encountered. After a bit of communication with the owner(s), they made a nice gesture of good faith and gave a partial refund for the services we felt were mis-handled.
My 2013 BMW is out of warranty and I have been unhappy with service departments in the three local BMW dealerships in my area. I was searching for an independent shop that specialized in the premium German automobiles- BMW, Mercedes, Porsche and Audi. This shop had consistently good reviews and certified mechanics so I made an appointment for a regular service.
I have had the opportunity to work with a few independent shops in the Philadelphia area for my 1986 Porsche. Since my initial consultation call with Nick at German Auto Specialists I have not returned to another shop. The overwhelmingly positive experience I have had with their team can be attributed to three things. 1. Attention to detail and communication make for an excellent customer experience 2. The team does top notch work with quality parts for your car 3. They honestly want to hear your feedback - if something isn't right they want to address it.
I was very impressed with this shop. It is a family business so the atmosphere is very cordial and relaxed, but workshop was so clean you could almost eat off the floor. The cars in the shop were a mix of BMW, Mercedes and Porsche, and I was encouraged when I saw the mix of newer cars and and a number of older cars that appeared to be in perfect shape. Obviously this is a place where people who care about their cars will go for service.
When a business owner steps up and does the right thing, it's a reflection of their core values. It was appreciated and as a result, shows they are good people.
I will highly recommend this place if your car gets high mileage or your car are too old to get the fare autopart from dealer.
These guys don't mess around. They know what they are doing and they do it right the first time.
When I came to pick up the car the owner came up to explain what work was done and presented a bill that I estimate to be about 40% less than a dealer would have charged. No bad surprises, and no up-sell. Highly recommended
Best place for old german car in PA. The boss and technicians there are professional and many of then had worked for the dealer before. They won't use the diagnose results from the dealers and they check the car by themselves. The price is reasonable and good. Cheaper than the dealer. You can 100% trust what they said. The company runs by the fame not by the interest from the auto part or labor.
German Auto Specialists Ltd is a US Car Repair based in Plymouth Meeting, Pennsylvania. German Auto Specialists Ltd is located at 1215 E Ridge Pike, Plymouth Meeting, PA 19462, USA.
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